1.What is Terms & Conditions?

Terms & Conditions, often referred to as T&C or Terms of Service, outline the legal agreements and rules that govern the relationship between users and the healthcare agency, in this case, Loyal Health. They serve as a set of guidelines and regulations that define the rights, responsibilities, and obligations of both parties.

In this section, we provide an overview of the terms and conditions that users must agree to when accessing and using our website or engaging with our services. It covers important aspects such as privacy policies, disclaimers, intellectual property rights, limitations of liability, user responsibilities, and any other relevant information that pertains to the use of our website and services.

We encourage all users to read and understand the terms and conditions outlined in this section to ensure a clear understanding of their rights and obligations while interacting with Loyal Health. By accessing our website or utilizing our services, users acknowledge their acceptance and agreement to abide by these terms and conditions.

2.How do we apply our Terms & Conditions?

Applying our Terms & Conditions is essential to ensure transparency, clarity, and consistency in our interactions with visitors and patients. Although we do not have user login/signup functions on our website, we uphold the following process to effectively apply our Terms & Conditions:

1. Accessibility and Awareness: We make our Terms & Conditions easily accessible to all visitors. They can be found on our website and are readily available for review. By visiting our website, engaging with our patient registration process, or using our contact form, individuals are deemed to have acknowledged and agreed to abide by these Terms & Conditions.


2. Patient Register Page: When patients register with us through our patient register page, they provide their personal information voluntarily. By submitting the registration form, patients acknowledge their understanding and acceptance of our Terms & Conditions.


3. Contact Form: In the contact us section, we provide a contact form where visitors can reach out to us with inquiries or messages. When using this form, visitors agree to provide accurate and valid information, and by submitting the form, they acknowledge their acceptance of our Terms & Conditions.


4. Protection of Information: We are committed to safeguarding the privacy and confidentiality of all personal information collected. Our Privacy Policy, which is an integral part of our Terms & Conditions, outlines how we handle and protect patient data.


5. Continuous Agreement: Our Terms & Conditions apply throughout the duration of the visitor's interaction with our website and services. Visitors are encouraged to review any updates or modifications to the terms periodically.

By implementing these measures, we ensure that our Terms & Conditions are applied appropriately and provide a framework for a trustworthy and secure experience for all visitors and patients interacting with Loyal Health.

3.What personal data can you use?

• Patient Registration Information: We collect and store personal details like name, contact information, date of birth, and medical history to provide tailored healthcare services and ensure continuity of care.
• Contact Information: When visitors reach out to us via contact forms, email, or phone, we may collect their name, email address, and phone number to address inquiries and maintain effective communication.
• Website Analytics: We use website analytics tools to gather data on browsing behavior (e.g., IP addresses, browser type) for website analysis, improving user experience, and enhancing our services.
• Consent and Data Security: We obtain explicit consent before collecting personal data and implement robust security measures to protect it from unauthorized access.
• Data Retention: We retain personal data only as long as necessary to fulfill purposes, comply with legal obligations, or address ongoing medical requirements. Once no longer needed, data is securely deleted or anonymized.
• Sharing of Personal Data: Personal data is not disclosed to third parties without explicit consent, except when required by law or to provide healthcare services (e.g., sharing information with medical professionals involved in treatment).